Fixed monthly IT. No surprise call-outs.
Every package below is priced per user, per month — so your IT cost scales predictably with your business, not with how many things happen to break in a given month.
Foundation
- ✓ M365 setup and management
- ✓ Email security
- ✓ Device security, management and monitoring
Managed
- ✓ Everything in Foundation
- ✓ Backup (automated, cloud)
- ✓ Unlimited help desk support
- ✓ VoIP included
- ✓ Documented disaster recovery plan
Compliance Plus
- ✓ Everything in Managed
- ✓ Security awareness training
- ✓ Policy and audit documentation
- ✓ Quarterly IT strategy and risk review
Add-ons
- ✓ Website design and hosting
- ✓ One-off project work (migrations, office moves, hardware refreshes)
- ✓ Additional vCIO / strategy sessions
How pricing works
We price per user, per month — not per device, per ticket, or per incident. That means your monthly cost is predictable and scales in a way that makes sense as you hire or grow. Exact pricing depends on your team size, current setup, and which package fits your risk level, so we quote after a short assessment rather than publishing a flat number that won't reflect your business anyway. Most clients know their monthly figure within a day of that first call.
What's not covered by a monthly package
Ongoing management covers the day-to-day: monitoring, security, support, and maintenance. Larger one-off work — office moves, system migrations, major hardware refreshes, or new site rollouts — is scoped and quoted separately, so you're never paying a flat monthly rate to subsidise a big one-time project. If you're mid-transition (new office, new systems, recent growth), we'll flag what falls under your package and what needs a separate quote before any work starts.
Questions before you switch
We work on month-to-month terms as standard. If a longer-term agreement gets you a better rate and you're comfortable committing, we can discuss that — but you're never locked in from day one.
We start with an assessment of your current systems, accounts, and risks. From there we migrate and document your environment with as little disruption to your team as possible — most onboarding is complete within a few weeks, depending on your setup.
That's normal. We'll review what you're already using — M365 licensing, existing backup tools, an existing VoIP provider — and either bring it under our management or recommend a change if it's not fit for purpose. You're not paying twice for the same thing.
Response times depend on your package and the severity of the issue, but critical issues get priority attention, and most support requests are acknowledged same-day. We'll confirm specific service-level targets as part of your quote.
Yes. As your team grows or your risk profile changes — a new compliance requirement, a new client contract — you can move between packages without starting over.
Our packages are built for businesses without a dedicated in-house IT team — typically somewhere between 5 and 50 employees. If you're outside that range, get in touch anyway; we'll tell you honestly if we're a fit.
Get a custom quote
Tell us a bit about your business and we'll come back with a package recommendation and pricing — usually within one business day.
No obligation. We'll never share your information, and there's no pressure to sign up after the call.